At Xwash, accessible from https://xwash.ng one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by the Xwash application and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for users of our application with regard to the information that they share and/or collected in the application. This policy is not applicable to any information collected offline or via channels other than the Xwash application.
Consent
By choosing to use our service, you agree to the collection and use of information in relation to this policy. The information that we collect is used in providing and improving the service. We will not use or share your information with anyone except as described in this privacy policy.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including:
- Provide, operate, and maintain our application
- Improve, personalize, and expand our application
- Understand and analyze how you use our application
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Data
We want to inform you that whenever you use our service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites you visit and stored on your device’s internal memory.
Xwash does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our service;
- To provide the service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of our service that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Third-Party Privacy Policies
Xwash’s privacy policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective privacy policies of these third-party services for more detailed information. It may include their practices and instructions about how to opt out of certain options.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us if you would like to exercise any of these rights.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Xwash does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our application, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Account Deletion
Users can request data deletion by doing the following: App > Profile > Personal Details > Delete your account.
Following these steps mean a complete erasure of all user data from Xwash’s servers.